Your Lone Mountain Wagyu Steaks, Ground Beef and Roasts will ship out frozen, individually vacuum-sealed and packed on dry ice. Evaporation of dry ice and some thawing is expected during transit.
Lone Mountain Wagyu Normal Shipping Schedule:
Weekly Shipping Schedule (Non Holiday)
Method
Order by 10am CST:
**Deliver by:
Ground Shipping (Mon and Tues only)
Tuesday
Friday
2nd Day Air (Mon thru Wed)
Wednesday
Friday
Next Day Air (Mon thru Thurs)
Thursday
Friday
All orders received after shipping cutoff will ship out the next eligible day based on shipping preference. **Date of actual delivery may vary based on distance from warehouse and/or unexpected carrier delays due to weather and other unforeseen circumstances.
We offer Route+ Package Protection that is a supplemental shipping insurance and it covers delays/damages caused by shipping carriers. More info can be found here.
Complimentary ground shipping on orders of $100 or more**
** Order subtotal must be $100 or more to qualify for free standard shipping. Discounts that bring order subtotal below $100 are not eligible. Ground Shipping Offer excludes Hawaii & Alaska
Orders placed after 10am Central Time will ship the next eligible day, based on shipping preference.
Ground shipping: $25 (complimentary on orders of $100+):
ships on Mondays & Tuesdays of each week
Excludes Hawaii & Alaska
Ground shipping not available for Hawaii & Alaska due to perishable items not guaranteed to arrive within the 3 day ground timeframe. Sorry, no exceptions!
2-Day Air shipping: $55 (complimentary on orders of $200 or more):
Ships Monday through Wednesday of each week
Available for Hawaii & Alaska residents
Overnight shipping: $75
Ships Monday through Thursday of each week
Available for Hawaii & Alaska residents
Get your Wagyu When you Want It!
We ship the majority of our packages using UPS and FedEx. Our standard ground shipping is 3-Day Ground. We also offer 2-Day Air and Overnight options to ensure you receive your order for your special meal. Please reach out to us if you need your order by a certain date or if you prefer one carrier over the other. We will try our best to get the order to you by when you need it but cannot guarantee an actual delivery date and therefore we strongly recommend to always order about 1-2 weeks ahead of time (or use expedited shipping) for peace of mind.
Orders placed after 10am Central Time will ship the next eligible day, based on shipping preference. Email us with any shipping and delivery questions.
Handling & Thawing
Not digging into your Wagyu right away? Place your vacuum-sealed package in your freezer upon delivery. Your meat should be good for up to 12 months in your freezer… though we doubt it will stay there that long!
Have some time? Thaw your beef in the refrigerator for up to 48 hours. This is the best way to thaw, allowing the Wagyu to retain all of its natural juices for an exceptional flavor.
Hungry sooner? Keep beef in the vacuum-sealed package and submerge in a bowl of cold water for a few hours.
Change of dinner plans? Thawed steaks still in the vacuum-sealed package can be safely refrozen as long as they have remained refrigerated and have not been thawed for longer than a day.